Pointclickcare Com Login (2024)

FAQs

Why can't I log in to PointClickCare? ›

If you can't login, see your agency Home Care system administrator or IT department to make sure this is not security issue. To speak to our customer support, call 877-722-2431 during regular hours: 8am - 7pm Eastern, Monday - Friday. Support only supports users who are trained on the application.

In order to work in PointClickCare outside of your community you must be a Remote User. The ability to access the system as a remote user is determined in a users security profile. We're committed to your privacy.

Steps. Open your Internet browser. Type Login.pointclickcare.com .

Point of Care (POC) enables front-line clinical staff to access key information, task lists and schedules, complete documentation, and receive alerts and messaging, all within proximity of a resident. Page 2. Point of Care solution. Automated workflow to reduce errors.

PointClickCare does not set or reset passwords. If you have a question about your password, contact your system administrator. If you cannot log in to Home Care from your personal device or from a computer outside your facility or community, also contact your system administrator.

Try clearing your Internet browser's cookies and cache and then try to log in again. If you still have issues with signing in, contact Technical Support Team.

Point of Care is a mobile-enabled app that runs on wall-mounted kiosks or mobile devices that enables care staff to document activities of daily living at or near the point of care to help improve accuracy and timeliness of documentation.

The Family Portal is an extension of our market-leading Patient Portal and empowers family members to stay informed about the health and well-being of loved ones, while giving care teams more time back in their day.

Enter your PointClickCare username, we will send you an email with instructions on how to reset your password. Note: PointClickCare can only reset your password if your organization has enabled password resets and you have a unique, valid email address entered in your user profile.

The Point of Care user interface is easy to learn, easy to understand, and easy to use, whether you are an expert or novice in web-based technology.

Is PointClickCare free? ›

Costs of Fees. There is a one-time implementation cost and ongoing monthly costs per organization per contracted bed for PointClickCare's Integrated Medication Management module that is charged to either the organization or the receiving pharmacy.

Why can't I log in? If you cannot connect to your school or organization, the problem could be: Your school or organization turned off access to Brightspace Pulse. You entered your ID or password incorrectly or all caps are on (login credentials are case-sensitive).

Try clearing your browser cache and cookies. This usually resolves most issues with logging in. Clearing your cookies will log you out. Learn how to clear your browser cache and cookies.

First, try logging into your account on our website using the same credentials to see if that works. If not, then we recommend resetting your password. You should be able to reset your password by tapping the "Forgot password?" link on the log in page or by visiting this webpage here.

If you have trouble signing in, you can click on the "Can't access your account?" link under the sign-in button for assistance. You may also need to verify your identity using your phone number, alternate email address, or security questions to regain access to your account.